Casino Logo

Responsible Gaming at Slot Planet

At SlotPlanet Casino, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or emotional harm. As the operator of slotplanet.com, licensed by the UK Gambling Commission (licence 52894) and the Malta Gaming Authority (MGA/B2C/370/2017), we are committed to promoting safer gambling practices across our entire platform. This page explains the tools, resources, and support we provide to help you stay in control of your play, whether you access our services through the desktop site, the Slot Planet app, or our mobile-optimised platform.

Our Commitment to Safer Gambling

We at SlotPlanet take our responsibility seriously. We design our games, promotions, and account features with player wellbeing in mind, and we work closely with regulators and independent support organisations to make sure our responsible gambling framework meets the highest standards. Our Slot Planet team regularly reviews account activity patterns to identify signs of harmful play, and we intervene proactively where necessary, including through affordability checks required under our UK licence conditions.

We want every visit to Slot Planet casino to be a positive one. That means we never encourage you to chase losses, exceed your budget, or play for longer than you intended. Our goal is simple: we want you to enjoy your time with us responsibly.

Setting Limits on Your Slot Planet Account

Once you complete your SlotPlanet Casino login, you can access a range of account controls designed to help you manage your spending and playing time. We give you full control over these settings at any point, and you can adjust or tighten them whenever you choose.

  • We allow you to set daily, weekly, or monthly deposit limits directly from your account dashboard.
  • We offer loss limits so you can cap the amount you are willing to lose over a chosen period.
  • We provide wager limits to restrict the total amount you stake within a set timeframe.
  • We include session time reminders that alert you after a set period of continuous play.

Requests to increase a limit are subject to a 24-hour cooling-off period before we apply the change, while requests to decrease a limit take effect immediately. We built these safeguards into our SlotPlanet platform to ensure that increasing your budget is never an impulsive decision.

Self-Exclusion and Time-Out Options

If you feel you need a break from gambling, we offer a temporary time-out feature that suspends your Slot Planet account for a period ranging from 24 hours to six weeks. During this time, you will not be able to complete a slotplanet casino login, and we will remove you from all marketing communications.

For players who require a longer break, we provide self-exclusion for a minimum of six months, up to a maximum of five years, in line with UK Gambling Commission requirements. Once self-excluded from SlotPlanet, you will not be able to reopen your account before the period expires, even if you request it. We also participate in GAMSTOP, the UK's national self-exclusion scheme, which allows you to restrict your access to all UKGC-licensed operators, not just ours, with a single registration.

To activate a time-out or self-exclusion, simply contact our Customer Support team via LiveChat or email, and we will process your request promptly and confirm it in writing.

Recognising the Signs of Problem Gambling

We encourage every player to stay aware of their own gambling habits. At Slot Planet, we recommend that you pause and seek support if you notice any of the following behaviours:

  • You spend more money or time gambling than you originally planned.
  • You chase losses by increasing your deposits or bets.
  • You neglect work, relationships, or responsibilities because of gambling.
  • You borrow money or use funds intended for essential expenses to play.
  • You feel anxious, irritable, or distressed when you are unable to play.

If any of these apply to you, we strongly recommend using our self-assessment tools or reaching out to our support team so we can discuss the options available, including deposit limits, time-outs, or full self-exclusion from Slot Planet.

Age Verification and Account Security

We only accept players aged 18 and over, and we carry out strict verification checks before allowing withdrawals or bonus payouts. Our SlotPlanet Casino bonus of 70 bonus spins on Book of Dead, for example, is only available to verified residents of Great Britain who meet our eligibility criteria. We may request additional documentation at any stage to confirm your identity and age, and we reserve the right to suspend an account until verification is complete.

We also encourage you to use parental control software if you share a device with minors, and we provide guidance on independent filtering tools upon request. Protecting vulnerable individuals, including minors, is a core part of our licensing obligations and our own values as an operator.

Affordability and Financial Checks

As part of our regulatory obligations under our UK Gambling Commission licence, we may conduct affordability checks on Slot Planet accounts showing patterns of increased spending or frequent play. These checks may require you to provide proof of income or source of funds before you can continue depositing or withdrawing. We apply these measures consistently to protect our players from gambling beyond their financial means, and we appreciate your cooperation when such requests arise.

Support Organisations and External Resources

We recognise that some players may need professional support beyond what we can offer directly. We recommend the following independent, free, and confidential organisations:

  • GamCare – advice, support, and free counselling for anyone affected by gambling harm.
  • BeGambleAware – information, tools, and a national gambling support helpline.
  • Gamblers Anonymous – peer support meetings for individuals recovering from problem gambling.
  • GAMSTOP – the UK's free self-exclusion scheme covering all licensed online operators.

We include links to these organisations throughout our SlotPlanet platform, including within our Help Centre and account settings, so support is always within easy reach.

Contacting Our Slot Planet Support Team

If you have questions about any of our responsible gambling tools, or if you would like to set a limit, request a time-out, or discuss self-exclusion, our team is available 24/7 via LiveChat. You can also email us at support@slotplanet.com, and we aim to respond within 24 hours. We at SlotPlanet are here to listen without judgement and to help you make the choices that are right for you.

Whether you play through the Slot Planet app or via our desktop site, our commitment to your wellbeing remains the same. We want gambling with us to stay fun, balanced, and firmly within your control.

Content updated: September 22, 2026