SlotPlanet Terms and Conditions

Welcome to SlotPlanet Casino. These terms and conditions govern your use of our website and services at slotplanet.com. By registering an account, completing the slotplanet login process, or using any part of our platform, you agree to be bound by the terms set out below. We recommend that you read this document carefully before you deposit or play. If you do not agree with any part of these terms, you must not use our services.

Who We Are

SlotPlanet Casino is owned and operated by White Hat Gaming Limited, a company registered in Malta (registration number C73232), with its registered address at 85 St John Street, Valletta VLT1165. Certain marketing, systems development, payment processing and customer service functions are carried out by our group company, White Hat (Holdings) Limited, registered in Gibraltar (registration number 109784), 2/3b Horse Barrack Lane. We hold a licence issued by the UK Gambling Commission under number 52894 for customers located in Great Britain, and an additional licence, MGA/B2C/370/2017, issued on 1 August 2018, covering all other eligible customers. We accept players from Great Britain only; residents of all other countries are restricted from opening an account with us.

Eligibility to Play at SlotPlanet Casino

To register an account and use our services, you must meet the following requirements:

• You must be at least 18 years old.
• You must be a resident of Great Britain.
• You must provide accurate, complete and up-to-date personal information.
• You must not already hold another active account with us.
• You must not be excluded from gambling under any self-exclusion scheme.

We reserve the right to request identity verification documents at any time, including proof of age, address and payment method ownership. We may suspend your account until such checks are completed. Affordability checks may also apply where we consider it appropriate to protect you and to comply with our regulatory obligations.

Account Registration and Security

When you create an account with us, you agree to keep your slotplanet login credentials confidential and to notify us immediately if you suspect unauthorised access. We are not liable for losses arising from your failure to protect your account details. You may only hold one account with SlotPlanet Casino; any duplicate accounts may be closed, and associated bonuses or winnings may be forfeited. We also offer a slotplanet casino app and mobile-optimised site, allowing you to access your account and enjoy our games from your smartphone or tablet with the same login credentials used on desktop.

Deposits and Withdrawals

We accept payments in GBP only. Our accepted deposit methods include Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard and Neosurf. Withdrawals are processed back to the original deposit method where possible, using Visa, Mastercard, Maestro, PayPal, Skrill or Neteller. The minimum first deposit required to claim our welcome offer is £15. The minimum slotplanet withdrawal amount is £20, although a smaller remaining balance can be withdrawn in full by contacting our Customer Support team. Under the terms of our welcome offer, £10 may be withdrawn from cash funds.

Slot Planet Withdrawal Times

We aim to process withdrawal requests within 24 hours of submission. E-wallet payments are typically completed within a few hours, while card and bank transfer withdrawals may take up to three business days. Pending time before processing generally ranges from one to two business days, depending on your chosen method and whether it is your first cashout. The maximum payout per single bet or spin is £250,000, excluding progressive jackpots; any jackpot win above this threshold may take up to 30 days to be paid in full. We hold customer funds at the medium level of protection as defined by the UK Gambling Commission. If your account remains inactive for 12 months, we will deduct £5 per month starting 30 days after we send you the first notification.

Bonuses and Promotions

We offer a range of promotions, including our welcome package of 70 bonus spins on Book of Dead, available to new customers who are 18+, resident in Great Britain, verified, opted in, and who hold no other active bonus. A minimum first deposit of £15 is required, and spins are credited automatically without a bonus code. Spins remain valid for 10 days, and any unused bonus funds are removed after 30 days. Winnings from bonus spins are credited as bonus funds, capped at £100, subject to 10x wagering requirements applied only to bonus funds; the maximum cash-out following wagering is £100. While any bonus is active, the maximum bet permitted is £5. Withdrawing cash before wagering is complete will result in forfeiture of the bonus and any related winnings.

We do not currently issue a slot planet no deposit bonus, and we do not operate a slot planet 22 free spins or slot planet 50 free spins promotion; our welcome offer is limited to 70 spins as described above. Any slotplanet promo code or slotplanet bonus code communicated through official channels will be clearly stated on our promotions page, and we advise against relying on unofficial slotplanet no deposit bonus codes found on third-party sites, as these are not endorsed by us.

General Bonus Rules

• Unless otherwise stated, all bonuses carry a 10x wagering requirement.
• Slot contribution is 100%, though select titles such as Blood Suckers, Dead or Alive and Jackpot 6000 contribute 20%, and several hundred titles contribute 0%.
• Table games contribute 10%, video poker 5%, and scratchcards and keno 100%.
• Other games and progressive jackpots do not contribute towards wagering.
• Bonus funds expire after 30 days and bonus spins after 10 days.
• Only one bonus per deposit is permitted, with no stacking of offers.
• We allow one coupon per 24 hours and one promotion per household, IP address, email, phone number, card or device.
• Withdrawing cash while a bonus is active will revoke any remaining bonus balance.

We also run weekly events, special promotions and a loyalty programme through which Loyalty Points are redeemed into your bonus account subject to standard wagering. Points reset to zero after 30 days of account inactivity.

Our Games

We provide access to over 1,000 slot titles and more than 3,008 games in total, including 200+ jackpot games, from leading studios such as NetEnt, Games Global, Play'n GO, Red Tiger, Hacksaw Gaming, Thunderkick, Relax Gaming, Leander Games, Blueprint Gaming, Switch Studios, Pragmatic Play and Big Time Gaming, alongside content from more than 100 additional studios. Our live casino, powered by Evolution, features live roulette, live blackjack, live poker, Crazy Pachinko, Extra Chilli Epic Spins, Red Door Roulette and Classic Freebet Blackjack 7 Seat. We also offer blackjack, craps, roulette, baccarat, video poker, scratch cards and progressive jackpots across our desktop and mobile platforms, including our dedicated slotplanet casino app.

Responsible Gambling

We are committed to promoting responsible gambling. We provide tools such as deposit limits, time-outs and self-exclusion options to help you manage your play. If you feel your gambling is becoming a concern, we encourage you to contact our support team or seek independent advice from a recognised support organisation.

Customer Support

Our support team is available via LiveChat 24/7, as well as through our Help Centre and email at support@slotplanet.com, with replies typically provided within 24 hours. Our multilingual support team is on hand to assist with any questions regarding your slotplanet register process, deposits, withdrawals or bonus terms.

Changes to These Terms

We may update these terms and conditions from time to time to reflect regulatory changes or improvements to our services. We recommend that you review this page periodically. Continued use of your account after changes are published constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws of Malta and, where applicable to Great Britain customers, the laws of the United Kingdom. Any disputes arising from your use of our services will be handled in accordance with our licensing obligations under the UK Gambling Commission and the Malta Gaming Authority.